Returns & Refunds
Refund policy
Clear guidelines. Straightforward support.
At MagicLine™, we aim to make the return process clear and straightforward. Review the information below for return eligibility, product conditions, exclusions, and how to request assistance.
Return eligibility
Before requesting a return, please review the requirements below.
01 — Return window
30-Day Return Window
Return requests must be submitted within 30 days of receiving your order.
02 — Item condition
Original Condition
To be eligible for a return, items must be unused, unopened, and in their original condition and packaging.
03 — Proof of purchase
Proof of Purchase
A valid order number or proof of purchase is required to process your return request.
Non-returnable items
Some products may not be eligible for return due to their condition, product type, or usage.
Exclusions
- Opened, used, or unsealed products
- Digital software, downloadable products, and license codes
- Personalized or custom-made items
- Items marked as final sale
Need help with a return?
Our support team is here to help.
Have questions about return eligibility or need assistance with a return? Contact MagicLine™ Support with your order number and a brief description of your request, and our team will guide you through the next steps.
